Orders can be cancelled within 3 days of placing your order, as long as the order hasn’t been shipped yet or packaged for delivery. This does not apply to in person pickup.
We will replace plants on a case by case basis. If your plants die 5 days after receipt of shipment we will replace your order. We reserve the right to not replace plants as replacements are only on a case by case basis. Plants leave the nursery alive and are prepared for shipment the same day they will be shipped to ensure alive delivery.
Refunds will not be issued unless where required by law. Replacements will be issued on a case by case basis only.