6884 Roberts Rd Clinton, NY 13323

   315-368-5578

  • Home
  • / Returns Policy

Returns Policy


Cancellations Policy:

 

Orders can be cancelled within 3 days of placing your order, as long as the order hasn’t been shipped yet or packaged for delivery. This does not apply to in person pickup.

 

Replacement Policy:

 

We will replace plants on a case by case basis. If your plants die 5 days after receipt of shipment we will replace your order. We reserve the right to not replace plants as replacements are only on a case by case basis. Plants leave the nursery alive and are prepared for shipment the same day they will be shipped to ensure alive delivery.

 

Refund Policy:

 

Refunds will not be issued unless where required by law. Replacements will be issued on a case by case basis only.